Ana earned a Master’s degree in Clinical Mental Health Counseling, completing more than 600 hours of supervised clinical experience in individual, family, and couples counseling settings. Through her graduate training, she developed strong skills in behavioral assessment, treatment planning, crisis intervention, and therapeutic support for individuals experiencing emotional and behavioral challenges.

In addition to her clinical counseling background, Ana worked as a Crisis Support Specialist in an inpatient crisis unit, where she received specialized triage training and gained extensive experience supporting individuals in high-stress situations. This role strengthened her ability to remain calm under pressure, implement effective de-escalation techniques, and provide compassionate, person-centered care to individuals with complex behavioral and emotional needs.

Ana’s academic training in the neurological foundations of behavior has given her a strong understanding of how cognitive and developmental differences can affect emotional regulation, communication, and daily functioning. She is especially passionate about working with individuals with developmental and intellectual disabilities and is committed to promoting autonomy, stability, and dignity through supportive behavioral services. Her professional approach emphasizes patience, empathy, skill development, and creating safe, structured environments that help individuals achieve greater independence and quality of life.